Through the chat: the bubble at the bottom right of the screen, or Open the chat in Help & FAQ. A real person from the team will answer. You can also write to hello@chamallo.com.
To answer you faster, the support person sees your workspace (plan, trial, connected integrations) and the screen you are on: no need to explain everything again. Never the content of your emails or messages.
For a question about your personal data: privacy@roadmaphero.com.
An idea or a need? Vote for upcoming features on the public roadmap.